FAQs

In order to provide the best chance for people to secure the tubers they want during our sales, we have a 20 minute timer on items once they are added to your cart. This allocates the quantity of that item you have chosen to you for the 20 minutes.
If an item has been in your cart for 20 minutes and you have not completed checkout, it will be returned to stock.  You can add the item again if there is still some available and this will reset the cart timer for that item.
We recommend keeping your wishlist up to date for ease of adding to your cart and proceeding to checkout.

The majority of our tubers are limited to 1 per ORDER.  It will be noted in the description if you can purchase more than one, and if so what the limit is, if any.  We also may put a list up HERE 

Standard Shipping

1- 6 tubers $13.00

7-12 tubers $18.00

13-20 tubers $23.00

Add $1 per tuber after 20.

Mystery Boxes
$13.00 for 1 pack, then $5.00 per pack after that.  This is added on top of any other tubers in your cart as they are a pack of 6 tubers.

Express Post

1-6 tubers $18.00

7-12 tubers $26.00

13-20 tubers $34.00

Add $2 per tuber after that.

Mystery Boxes
$18.00 for 1 pack, then $8.00 per pack after that.  This is added on top of any other tubers in your cart as they are a pack of 6 tubers.

All prices include GST. These prices are subject to change at anytime

Yes we do, please choose ‘local pickup’ in the shipping method and we will contact you once your order is ready to arrange pickup. This will only be available in the Toowoomba area.

Unfortunatly at this time we are unable to offer our tubers to Tasmanian, Western Australian or Northern Territory customers, however we are looking into obtaining the permits to do this in the future.

No, we nurse the tubers until they start to show visable eyes which is when we will dispatch to you.  This is to ensure you are receiving a viable tuber that will grow.  If you have ordered multiple tubers and they advance at different rates, we will keep them all safe  until they are all ready to post together.

We will be starting to dispatch in September, providing the weather is suitable for our tubers to start 'waking up'.  Orders are sent in the order we receive them in, but we do combine orders so if you placed any subsequent ones they will be sent according to your first order date.  You can contact us if you need your order sent sooner rather than later, or you need us to delay sending it for whatever reason.

It should be, however with different climates and growing conditions, the flower can have variations in colouring and patterns.  If we have had plants show differences, we have tried to put up as many images as possible showing what variances there can be.

Please refer to our return & refund policy for details, however we generally do not provide any refunds once the tuber is planted.

Yes. You will receive a growing guide with your tuber delivery and we have a pdf copy available here

Yes. Simply select Direct Deposit as your payment method at checkout.  When you complete the checkout, you will be taken to the order confirmation page which has our bank details on it.  You will also received an email containing your order confirmaation and our bank details.  The items in your order will be reserved so no one else can purchase them for 3 days to allow for you to make payment.  We are usually willing to work with you regarding payment, so if you cannot pay within that 3 days, please contact us.  If we have not received payment or correspondence within that 3 days, your order will be cancelled.

We can, but you need to contact us to discuss the quantities and colours you are after. We cannot guarantee availability, however we will endeavour to accomodate your request.

Yes we will be having a second release of tubers once our stock has formed eyes and we can guarantee we will have more than needed to fill current orders.  We anticipate this to be around mid October.  If you subscribe to our newsletter, you will be notified of this release early.

Yes you will be notified via email if more stock becomes available of a dahlia that is in your wishlist.

Please contact us to let us know.  Whilst we take care in identifying our dahlias, sometimes we can make a mistake.  We are happy to look into it if you think we have done so.
Please note though that some of our blooms look different due to our soil types, climate and growing conditions.  This can create different tones in the flowers to what some others may demonstrate.

Because we have the cart timer implemented, when someone adds something to their cart, it will reserve that item for 20 minutes.  If the item has not been purchased in that time, it will be returned to stock to be purchased by you or someone else.